Privacy Policy

G F Electronics ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding it. By using our website www.gfelectronic.com or contacting us via phone, WhatsApp or email, you agree to this policy.

1. Who We Are

2. Information We Collect

Information you provide directly

• Name, phone number, email address and city/state when you contact us via WhatsApp, phone, or email enquiry.
• Business details (company name, GST number) when you place an order or request a formal quotation.
• Messages and enquiry content sent via WhatsApp or email.

Information collected automatically

• Browser type, device type and approximate location (country/region) through standard web server logs.
• Pages visited and time spent on the website — collected via standard analytics (if enabled).
• IP address for security and fraud prevention purposes.

Information we do not collect

• We do not collect payment card details — all payments are handled offline or through the buyer's chosen payment method.
• We do not install tracking cookies beyond basic analytics.

3. How We Use Your Information

• To respond to your product enquiries and provide quotations.
• To process and fulfil your orders and arrange delivery.
• To provide warranty and after-sales service.
• To send you order updates and delivery notifications via WhatsApp or phone.
• To improve our products and website based on usage patterns.
• To comply with legal obligations including GST invoicing and record-keeping under Indian law.

We do not sell, rent or share your personal information with third parties for marketing purposes.

4. Sharing Your Information

We may share your information only in the following circumstances:

• Transport and logistics partners — your delivery address and contact number are shared with the transporter to arrange delivery of your order.
• Legal obligation — we may disclose information to government authorities if required under Indian law (e.g., GST audit, legal proceedings).
• Authorised dealers — if your enquiry is better served by a local GF Electronics dealer, we may share your contact details with that dealer with your consent.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy. Business transaction records (invoices, orders) are retained for a minimum of 8 years as required under Indian tax laws. Enquiry contact information is retained for up to 2 years.

6. Your Rights

Under India's Digital Personal Data Protection (DPDP) Act, 2023, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete personal data.
• Request erasure of personal data we no longer need for the original purpose (subject to legal retention obligations).
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at kuljit@gfelectronic.com or call +91 99583 05151.

7. Third-Party Links

Our website may contain links to external websites (e.g., Google Maps, WhatsApp). We are not responsible for the privacy practices of those third-party sites and encourage you to review their privacy policies.

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. Our website is served over HTTPS. WhatsApp communications are end-to-end encrypted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised "Last updated" date. We encourage you to review this page periodically.

10. Contact Us