Shipping & Delivery Policy

1. Delivery Coverage

GF Electronics supplies weighing instruments across India. We dispatch from our manufacturing and stocking units in Ludhiana (Punjab) and Solan (Himachal Pradesh). Delivery is arranged via reputed road transport and courier partners.

For remote or difficult-to-access locations, additional transit time and freight charges may apply. This will be communicated at order confirmation.

2. Delivery Timelines

Table Top, Bench & Chicken Scales

• In-stock items: 3–7 working days for Punjab, Himachal Pradesh, Delhi-NCR, Haryana, Uttarakhand, Rajasthan, UP.
• Other states: 7–12 working days.
• Northeast, J&K, Andaman & Nicobar, Lakshadweep: 12–20 working days.

Platform Scales

• Standard models: 5–12 working days from order confirmation.
• Custom size or capacity: 10–20 working days — production time applies.

Analytical & Precision Balances

• Standard models: 5–10 working days.

Weighbridges (Truck / Dharamkanta)

• Supply of electronics and load cells: 7–15 working days.
• Full turnkey installation (civil + electronic): project timeline agreed at order — typically 3–8 weeks depending on civil readiness and site location.

3. Order Confirmation & Dispatch

Orders are confirmed after receipt of the agreed advance payment (or full payment, as applicable to the order). The delivery clock starts from the date of payment receipt and order confirmation, not from the date of enquiry.

You will be informed of the dispatch date and transporter / courier details via WhatsApp or phone.

4. Freight & Shipping Charges

Freight and shipping charges depend on the product size, weight and delivery destination. These are communicated at quotation stage. For bulk and dealer orders, freight terms are as agreed in the supply arrangement.

For small parcel items shipped via courier, shipping charges are added to the invoice or included in the quoted price — this is confirmed at order stage.

5. Risk & Title

Risk of loss passes to the buyer upon handover to the transport carrier at our dispatch point. We pack products securely to prevent transit damage. For high-value shipments, transit insurance can be arranged on request (charges extra).

6. Receiving Your Order

• Inspect the package for visible damage before signing the transporter's delivery receipt.
• If the package is visibly damaged, note this on the delivery receipt ("received damaged") and take photographs before opening.
• Report transit damage to us within 48 hours of delivery with photographs. We will coordinate with the transporter and arrange replacement or repair as applicable.
• Damage reported after 48 hours may not be eligible for transit damage claim.

7. Delays

GF Electronics will communicate proactively if there are any delays to the estimated delivery timeline due to production, transit or supply chain reasons. Delivery timelines are estimates; GF Electronics is not liable for losses due to delays caused by third-party transport carriers, natural events or force majeure.

8. Contact for Delivery Queries